Sell Your Home with Confidence

Tom & Serena have a career portfolio of 973 closed deals totaling over $418 million in volume. We have called Summerlin home for over 20 years, where we have closed 346 transactions exceeding $189M. However, a key strength of ours is our reach; 627 of our closed deals occurred outside of Summerlin. Whether your home is in Summerlin, Henderson, or the wider Las Vegas valley, we bring a massive, city-wide database of past clients and proven results to your doorstep.

Tom is a dedicated Listing Specialist. My wife and partner, Serena, serves as our team’s Buyer Specialist, securing homes for over 630+ clients. Meanwhile, Tom’s entire daily operation is focused exclusively on representing homeowners. He has successfully sold 343+ listings, and they currently have a high volume of homes pending right now. This specialization means Tom is in the trenches every day preparing homes for the market, marketing, and negotiating for sellers, ensuring he is never distracted by buyer tours. Whether you are an owner-occupant, an out-of-state seller, or managing a probate or trustee sale, you have his undivided professional focus. Most importantly, Tom maintains a 99.9% list-to-sale ratio during the original listing agreement. This means that when we put a home on the market, it doesn’t just sit, it sells.

Yes. Our portfolio includes 79 luxury sales over $1 million and 56 new construction transactions. This diverse experience allows us to navigate the high-end expectations of luxury buyers and the complex negotiations of modern builds, ensuring no detail is overlooked regardless of the price point. Serena has a large qualified buyer pool ready for new team listings.

Most homeowners believe that having multiple agents compete for their listing will get them the best result. In reality, when agents compete on price, the homeowner loses. This practice is known as Buying the Listing. Many agents will suggest an inflated price just to secure the listing agreement, but an inaccurate price is the single greatest threat to your equity and your sanity.

Statistical data shows that a property receives its peak interest during the first 14 days. If that window is missed due to overpricing, the Anchor Effect takes over and your home effectively becomes the marketing tool that sells your neighbor’s accurately priced home. By overpricing, you are giving your competition a significant advantage. Active qualified buyers are out there viewing homes right now but they just aren't viewing yours or putting in an offer. They can spot an overpriced listing instantly and will wait for a proper price correction before stepping foot inside or putting in an offer.

Even if an agent gets a "lucky" offer at an inflated price, there is a massive statistical probability it won't close. About 70% of home purchases require an appraisal due to lender requirements, and roughly 15% to 20% of contracts fall through due to an appraisal gap. When this happens, the deal collapses after weeks of waiting, forcing you back on the market with a "stale" label, increased days on market, and an additional month of carrying costs.

Overpricing leads to a cycle of decline. Data shows that homes with price reductions spend an average of 3x longer on the market than those priced correctly at the start. Beyond the 25% of homes that sit vacant and costing sellers thousands in double mortgages, taxes, and insurance but those living in the home face months of "showing-ready" stress. This includes constant cleaning, constant pet removal, work-from-home or work interruptions, and the frustration of late or lingering buyer showings.

We carefully track the outcomes for homeowners who interviewed us but ultimately chose a competitor’s higher suggested price. We watch these listings in real-time, and the result is consistent: a high percentage fail to sell, ending up as expired or withdrawn. For those that do eventually close, they almost always endure multiple price reductions and sell for less than the price we were originally confident we could achieve.

 Tom doesn’t provide "hope" prices; he provides "market" prices based on the same logic an appraiser uses. His 99.9% list-to-sale ratio is a result of this discipline. He protects your equity and your timeline by creating urgency through accuracy, ensuring you move on to your next chapter with your capital and your schedule intact.

This is the core of Curated Listing Management. Most agents list a home "as-is." Tom does the opposite by removing the logistical stress from the seller. He conducts a thorough walkthrough to identify deferred maintenance or high-ROI cosmetic changes, such as lighting, paint, or flooring. He recommends only those improvements that strategically position you for a higher sales price and fewer days on the market.

A prime example is cracked ceiling drywall; while it is cosmetic 99% of the time, it still scares buyers 100% of the time. It is shocking how many listing agents fail to properly prepare a home before allowing showings, leaving the seller’s equity at risk. It is also important to note that as a licensed agent, we are legally prohibited from accepting any compensation from vendors. The only incentive is ensuring you have a seamless and successful experience.

Tom maintain a curated network of vetted vendors, covering 90% of all preparation needs, who are ready to go. From furniture removal and landscaping to roofing and paint, I coordinate the professionals needed to get your home market-ready. This project-managed approach is why we have such a high success rate with out-of-state sellers and trustees. Tom handles the heavy lifting so you do not have to.

Getting an offer is only half the battle. To protect your equity, Tom personally manages the friction points of escrow. He provide appraisers with a Curated Property Packet, if needed, containing our data-backed logic for our price. To insulate the deal from inspection hurdles, he addresses known and unknown issues early, ensuring the buyer stays committed through to the closing table. Having navigated nearly 2,000 inspections as an agent and former broker/owner, Tom has the professional insight to distinguish between repairs necessary to protect the contract and those that are redundant. His focus is keeping the deal together while protecting your bottom line.

This is where The Heuser Team truly outperform the market. Research shows that less than 3% of Realtors use live video on their listings. This is a critical failure because every major platform, including Zillow, Instagram, and YouTube, prioritizes and "boosts" listings that have video attached. Under Tom’s Curated protocol, he uses video on 100% of our listings. By feeding the algorithms what they want, we ensure your home is shown more often to qualified buyers than 97% of the competition.

We utilize a massive syndication network to ensure your listing appears on over 900 real estate sites, including Zillow, Redfin, and Realtor.com. Most importantly, through our affiliation with Leading Real Estate Companies of the World®, your home is marketed in over 70 countries and syndicated to major global portals like Fang in China and Rightmove in the UK.

We also utilize dedicated landing pages and targeted digital ads to capture out-of-state and international relocation buyers. Our Maximum Payoff Guide details the marketing strategies that maintain our 99.9% sale success rate. This includes a track record of selling homes that previously expired under other agents.

The Wednesday Update: Communication & Data

You will hear from Tom every Wednesday without fail. My "Wednesday Update" is a high-touch protocol designed to keep us proactive, not reactive.

What you will receive:

• Persistent Feedback: We don't just wait for responses; we make multiple follow-up attempts with every agent who tours your home to ensure a high feedback percentage. You’ll hear exactly what buyers like—and what’s holding them back.

• Market Intelligence: A comprehensive report of any new activity—Active, Under Contract, or Sold—that impacts our positioning.

The Goal: We analyze the previous weekend’s data mid-week so we can adjust our strategy in real-time before the next wave of buyers.

We believe in earning your business every single day. Our contract includes an Easy Exit Clause. If you are ever dissatisfied with Tom’s efforts, you can notify us and be released from the contract immediately. Our results and 875+ reviews are the reasons this clause has never been used.